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it's not always about ownership
Building a technology infrastructure can be a daunting task. From the network hubs, routers and switches, to the cabling, to the wireless network, to the server and the desktop machines and software, there can literally be hundreds of moving parts.

Given that technology is not your core business, the last thing you want be doing is spending hours poring over hardware brochures or wondering what software you need to support the different aspects of your daily operations.

Introducing the procure phase of GLOBAL MICRO’S lifecycle approach to managed IT services, the smartest way to get technology into your business.

the what
Before you can even embark on projects to optimise your technology, you need to ensure you have the right technology. In the procure stage of our lifecycle, we work with you to architect the appropriate and standardised server, network and desktop infrastructure.

We help you buy or rent that hardware (leveraging our purchasing power). We ensure that legal software is installed on all machines, that images are created so other machines can be easily deployed, and new users can be up and running in minutes. And we thoroughly test your computing environment to ensure it meets our exacting standards.

Baseline

You need to start with the most solid foundation possible. So we partner with you to understand your existing computing environment, your current and future business pressures, the applications that run your business and those that support your users, and other factors.

Purchasing

Do you buy the hardware and software? Do you lease it over a three year lifecycle? Do you mix it up and do both? These are the questions we help you to answer, based on the research we conducted during the baseline phase, and in the way that’s most cost-effective for your business. We also remove the burden of actually sourcing the technology --- after all, it’s really not where you should be spending your time.

Licensing

Software licensing can be a particularly tough issue, with many software vendors adding levels of complexity that often make little sense. At GLOBAL MICRO, we work with you to remove the complication. We conduct a full PC and server count, an audit of all your existing software, and an estimation of software you’d need in the future. read more...

Managing Users

As a small-to-medium sized company, one of your competitive advantages is your flexibility, your agility and your ability to react to changing market conditions. At GLOBAL MICRO, we believe your technology infrastructure should do exactly the same. So we offer a service that allows you to add, remove or manage the users in your network at the click of a button. No hassle, no extra costs, no complications, just total flexibility and agility.

Consulting & Support

Of course, as part of the service in the procure phase, we offer access to our skilled consultants and support staff to ensure that any and all issues are rectified, and the impact on your business is minimised. Not only do we ensure that your system is fully-tested before it rolls out, we also provide onsite, telephonic or Web-based support to ensure you stay on top of your game.

the how
Once you’ve settled on our procurement offering, there are several options available depending on your current requirements, your growth projections, and your specific needs. GLOBAL MICRO will partner with you to architect the meets those needs most effectively.

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