Hosted ConnectWise SteamlineIT

StreamlineIT™, a co-managed IT solution designed to strengthen your client relationships... and your profits!

Your clients hire internal IT staff to control costs. But they need you to control the chaos; StreamlineIT™ lets them do both, by seamlessly linking their internal IT staff to you, using a common interface that you provide. With StreamlineIT™, the line between internal and external staff disappears, help your clients keep on track-while helping you keep the business.

Increase Stickiness

  • StreamlineIT™ lets users create tickets, which automatically route to internal IT staff, who can then escalate selected tickets to you.
  • Available at a very affordable monthly licensing fee, so that you may charge or provide as a value add-on to your service offering.
  • StreamlineIT™ comes complete with turnkey marketing materials you can use to explain the service to both existing and prospective clients.
  • The perfect “cloud fighter” solution–StreamlineIT™ helps you retain clients in the face of growing vendor SaaS offerings.

Marketing Kit

  • CEO/COO Sales Video:
    Re-enactment designed to teach you key messaging for company leaders.
  • IT Pro Sales Video:
    Re-enactment which demonstrates how to sell to IT department managers.
  • CEO/COO Sell Sheet:
    For company leadership features, key messages, benefits and screen shots. Includes an imprintable area for your logo.
  • IT Pro Sell Sheet:
    For IT Deptartment managers - stresses the benefits of a co-managed environment and features key messages and product screen shots. Includes an imprintable area for your logo.

Functionality

  • Timesheets - monitor and create accountability.
  • Projects - Insight to strategic company initiatives.
  • Dispatch Portal - at a glance resource utilisation.
  • Configurations - visibility to your fixed assets.
  • Reports - metrics of department and employee performance.
  • Service Board - gain control of IT issues to improve end user experience.

Next Steps

Discover the benefits of the ConnectWise™ African Cloud.

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