Overview

ConnectWise™ is the leading provider of workflow-driven business automation for the IT industry, serving thousands of solution provider clients and tens of thousands of users.
Mobile

Field engineers have instant access to contacts, tickets and configurations without having to open their laptops.
StreamlineIT

StreamlineIT - a co-managed IT solution designed to strengthen your client relationships. And your profits. Your clients hire internal IT staff to control costs. But they need you to control the chaos.
African Cloud

The ConnectWise™ African cloud has been optimised for African MSPs. Global Micro and ConnectWise™ have partnered to create a uniquely African cloud.

Take control of your IT business with Hosted ConnectWise™

ConnectWise™ is the leading provider of Professional Service Automation ('PSA') software for the IT services industry. ConnectWise™ PSA combines help desk, dispatching, service level management, project management and CRM into a single, web-based or SaaS solution, with integrated time-tracking, billing and reporting. Used by over 49,000 IT services users, ConnectWise™ PSA streamlines daily business workflows and operations built on proven ITIL best practices.

Global Micro and ConnectWise™ have partnered to create a uniquely African cloud, pre-integrated into locally hosted Pastel Evolution, LabTech RMM and Level Platforms. In addition to the direct relationship customers enjoy from ConnectWise™, Global Micro can provide optional in-country support, consulting and add-on solutions.

From Chaos to Control

ConnectWise™ PSA delivers an immediate improvement in the control you have over your IT services business through seamless integration of all your business information with one solution.

Complete Business Visibility

With ConnectWise™ PSA you will stop time leaks, lost revenues, and overall business chaos by getting a 360 degree view of your entire IT business for complete control.