WELCOME
Since 1994, Global Micro has been providing businesses with access to enterprise-class information and communication technology. We take care of technology so you can take care of your business.
We are accredited with the industry’s biggest players - Cisco, Citrix, HP, Microsoft and VMware. We offer managed solutions for security, email, internet access, web sites, hosting, virtualisation and support - all at a price point you can afford with the knowledge that everything you care about is safe.
Navigate directly to a specific solution below or for a more holistic overview, explore our Lifecycle approach to technology and take your business to the next level.
PROCURE
Before you can even embark on projects to optimise your technology to drive business growth, you need to ensure you have the right technology.
In the procure stage of our lifecycle, we work with you to architect the appropriate and standardised server, network and desktop infrastructure. We help you buy or rent that hardware, leveraging our purchasing power. We ensure that legal software is installed on all machines, that images are created so other machines can easily be deployed, and new users are up and running in minutes. We also thoroughly test your computing environment ensuring it meets our exacting standards.
DEPLOY
Once you have the right hardware and software, we can begin installation.
In the deploy stage of our lifecycle, we help configure and test your technology, seamlessly migrate data from any and all existing systems, install everything at your site(s), skill-up your employees to use the new systems, and rigorously test the system one final time.
CONNECT
Always-on high-speed connectivity is no longer on the wish list of savvy South African SMBs – it’s a non-negotiable business pre-requisite.
In the connect stage of our lifecycle, we partner with you to provide a selection of basic broadband access, a dedicated leased network line, companywide secure wireless Internet access, a virtual private network (VPN) or mobile solutions for broadband access on-the-go.
SECURE
With the advances in software functionality and the ubiquity of mobile and fixed-line Internet connectivity, military-grade security solutions are another business pre-requisite.
In the secure stage of our lifecycle, we offer a series of solutions that manage your firewall against internal and external threats. We also bring anti-virus, anti-spam and anti-spyware, remote backup and data recovery, filtering for Web content, and email archiving services to the table.
MANAGE
As your computing infrastructure grows, so does your reliance on it; ensuring it operates at peak efficiency is paramount.
In the manage phase of our lifecycle, we ensure your PCs, servers and network are performing at their max, that you have the latest updates and patches, that licensing is optimised based on who uses what and when, and that all possible issues that could create downtime are minimised. We also provide access to comprehensive online reports so you know the exact status of your infrastructure, day or night, with one mouse click.
COMMUNICATE
Given that in 2008, over 200 billion emails were sent every day, it’s clear that people demand round-the-clock instant access to their business and personal information.
In the collaborate phase of our lifecycle, we take that one step further. We offer you hosted Microsoft Exchange services that provide your teams with secure email on the desktop, the mobile or any browser.
We also provide comprehensive document management, email marketing and file transfer services.
SUPPORT
For every investment your make in the technology to drive your business, so you need the peace of mind that comes with a partner you can rely on.
In the support phase of our lifecycle, we offer you a comprehensive service that ensures we are never more than one point of contact away.
You can choose from phone, email, remote or on-site support, and we also offer a deep, rapid-response incident-tracking system that ensures we’re on top of any issue, immediately.
DISPOSE
Just because you’ve upgraded or outgrown a piece of technology, that doesn’t mean it’s simply a case of throwing it away.
In the dispose phase of our life cycle, we work with you to ensure that all business data is thoroughly removed from all storage devices, and that all computer hardware is disposed of or recycled in an removal, environmentally-friendly way.